Dedicated Support for
Ecosystem Growth
iGate provides partners with comprehensive support resources designed to ensure successful collaboration and solution development. Support includes technical assistance, integration guidance, and strategic collaboration with the iGate team.
Partners Receive Ongoing Assistance
Partners receive ongoing assistance to ensure they can successfully build, deploy, and scale solutions within the ecosystem. Our dedicated partner support team is committed to your success.
From initial onboarding through advanced development, we provide the guidance and resources needed to maximize your partnership value.
Support Channels
24/7 Technical Support
Round-the-clock assistance for critical issues
Dedicated Partner Manager
Single point of contact for your partnership
Knowledge Base
Comprehensive documentation and guides
Video Tutorials
Step-by-step visual learning resources
Empowering Partners with Knowledge
Training programs provide partners with the technical and strategic knowledge required to successfully use iGate technologies. Training resources include workshops, online learning materials, and hands-on technical sessions designed to help partners understand the ecosystem and build solutions effectively.
On-Demand Courses
Self-paced learning modules covering iGate platform fundamentals and advanced features
20+ courses availableLive Workshops
Interactive instructor-led sessions for hands-on learning and Q&A
Weekly sessionsLab Environments
Sandbox environments for safe experimentation and skill development
Always availableDeveloper Bootcamp
Intensive 2-week program for technical teams building on iGate
Monthly cohortsSales Training
Learn how to effectively position and sell iGate solutions
Role-specificLocal Training
Regional training events in multiple languages
Global deliveryDemonstrating Technical Excellence
The iGate certification program validates the technical expertise of partner organizations and their teams. Certified partners demonstrate deep knowledge of iGate technologies and best practices for implementing solutions within the ecosystem.
Certification helps partners build credibility and strengthen their position within the iGate partner network. Certified organizations gain preferential treatment in the partner directory and receive additional technical resources.
Certification Path
Associate
EntryFoundation platform knowledge and basic implementation skills
Professional
IntermediateAdvanced implementation, architecture, and integration expertise
Expert
EliteMastery level with specialization in enterprise solutions
Certification Benefits
Enhanced Credibility
Demonstrate proven expertise and build customer trust
Priority Support
Faster response times and dedicated support channels
Partner Directory Boost
Featured placement and visibility in partner listings
Early Access
Beta features and exclusive product previews
Revenue Incentives
Higher margins and exclusive partner deals
Tools for Building and Innovating
Partners gain access to a comprehensive library of resources designed to support solution development. Resources include technical documentation, API guides, integration frameworks, development tools, and business case materials.
Documentation
Complete API references, guides, and tutorials
ExploreAPI Reference
REST APIs, SDKs, and code examples
View APIsSDKs & Tools
Client libraries and development tools
DownloadTemplates
Pre-built solution templates and samples
BrowsePlaybooks
Best practices and implementation guides
ReadBusiness Cases
ROI calculators and value proposition templates
UseSupport Levels
Choose the level of support that matches your partnership needs. Only pay when you succeed.
Standard
Free forever • 20% commission
- Email support (48hr response)
- Full documentation access
- Community forum access
- Basic training materials
Premium
or 9,350 SAR/year • 15% commission
- 24/7 phone & email support
- 1-hour SLA for critical issues
- Dedicated partner manager
- Advanced training & certification
- On-site training available
Enterprise
Annual contracts • 10% commission
- White-glove concierge service
- 15-minute response SLA
- Quarterly executive reviews
- Custom training programs
- Product roadmap input & co-marketing
Wondering How Much You Could Earn?
Try our interactive commission calculator. Input your expected sales volume and see your potential earnings across all three partnership tiers.
Need Help Getting Started?
Our partner success team is here to guide you through every step of the partnership journey.